Last updated: October 22, 2026
Free trial. You can try paid features for 14 days without a card. Nothing is charged unless you choose a paid plan.
Cancelling. Cancel anytime from Account → Plan and billing. Your plan stays active until the end of the period you have paid for, then moves to Free. Your account and settings stay; alerts above the Free limit are paused, not deleted.
Monthly plans. No refunds for part of a month.
Yearly plans. Full refund if you ask within 14 days of a yearly payment, whether the first payment or a renewal. After that, there is no refund, but the plan runs until the end of the year. We email you at least 7 days before a yearly renewal.
Changing plans. An upgrade starts straight away, and you pay only the difference for the rest of the period. A downgrade starts at your next renewal.
If the problem is on our side. If a fault on our side stops the service from working for more than 3 days in a row, or we close your paid account without cause, we refund the unused part of your current period.
Taxes. Refunds include any sales tax charged on the refunded amount.
How to ask. Email [email protected] from your account's email address. Refunds go back to your original payment method, usually within 5–10 business days.
Card disputes. Please contact us before disputing a charge with your bank; we can usually fix it faster.