Terms of Service

Last updated: October 22, 2026

These terms are an agreement between you and APIStatus.watch ("we", "us"). By creating an account or using the site, you agree to them. If you use APIStatus.watch for a company, you agree on its behalf.

1. What APIStatus.watch does

APIStatus.watch tracks the public status of third-party services, such as payment, cloud and AI providers, and alerts you when their status changes. The status information comes from each provider's public status page and feeds.

We don't run those services, and we are not affiliated with or endorsed by them. Their names and logos belong to their owners.

2. Status data and alerts are best effort

We work to keep status data accurate and alerts fast, but:

• providers may post late, post incomplete information, or not post at all;
• our checks run on a schedule, so changes reach you after a short delay;
• email providers, chat apps, webhooks and other services outside our control can delay or lose alerts.

Don't rely on APIStatus.watch as your only way to detect an outage, or for anything where a missed alert could cause injury or serious loss. Unless we agree otherwise in writing, there is no uptime or delivery guarantee.

3. Your account

• You must be at least 18 and give accurate information.
• Keep your password safe; you are responsible for activity on your account.
• Tell us at [email protected] straight away if you think your account has been misused.
• Only send alerts to destinations you are allowed to use (webhook URLs, Slack or Discord webhooks, PagerDuty keys).

4. Acceptable use

Don't:

• break the law, or use the service to harm others;
• send alerts to people or systems that haven't agreed to receive them;
• overload, probe or attack the service, or get around rate limits or plan limits;
• scrape the site at high volume;
• resell or repackage the service without our written permission.

You may put our status badges and widgets on your own sites, as long as their link back to APIStatus.watch stays in place.

5. Free and paid plans

• The Free plan costs nothing; its limits are on the pricing page.
• Paid plans are billed in advance, monthly or yearly, through our payment processor, Stripe. We never see or store your full card number.
• Paid plans renew automatically until you cancel. You can cancel anytime from the billing page; see the Cancellation and Refund Policy.
• A free trial doesn't need a card. When it ends, you move to the Free plan unless you choose a paid plan.
• Prices don't include sales tax. Where tax applies, for example in Texas, it is added at checkout.
• We may change prices. For existing subscribers, a new price starts at the first renewal after at least 30 days' notice by email.
• If a payment fails, we retry and email you. If it still fails, the account moves to the Free plan.

6. Your data

What you put into your account stays yours. You let us use it only to run and improve the service, as the Privacy Policy describes.

7. Our content

The site, its software, our reports and the status history we compile belong to us. You may share links and short quotes; copying large parts of the data or reports needs our permission.

8. The AI assistant

The in-app assistant uses an AI model to answer questions, and its answers can be wrong. Check anything important against the provider's own status page.

9. Closing accounts

You can stop using the service and ask us to delete your account at any time.

We may suspend or close an account that breaks these terms, puts the service or others at risk, or doesn't pay. Where we can, we warn you first. If we close a paid account without cause, we refund the unused part of the current period.

10. Disclaimers

The service is provided "as is" and "as available". As far as the law allows, we disclaim all warranties, including accuracy, fitness for a particular purpose and uninterrupted operation.

11. Limit of liability

As far as the law allows:

• we are not liable for indirect or consequential losses, such as lost profits, revenue or data, or business interruption, including losses caused by a missed, late or wrong alert;
• our total liability for any claim is limited to what you paid us in the 12 months before the claim, or $50 if you haven't paid anything.

12. Indemnity

If someone makes a claim against us because of how you used the service, or because you broke these terms, you will cover our reasonable costs of dealing with it.

13. Changes to these terms

We may update these terms. For material changes, we email account holders at least 30 days before they take effect. Using the service after that means you accept the new terms.

14. Law and disputes

Texas law governs these terms. Disputes go to the state or federal courts in Harris County, Texas. Before filing anything, please email us; most problems are solved faster that way.

15. Contact

[email protected]