1Password reported this critical-impact incident on its official status page on Jul 2, 2026, 19:44 UTC. It was resolved after 47 min.
Right now 1Password is operational. Live 1Password status →
# Incident Postmortem - Device Trust Authentication Outage **Date of Incident:** 2026-07-02 **Time of Incident \(UTC\):** 19:28 - 20:28 **Service\(s\) Affected:** This incident affected: USA/Global \(Device Trust Authentication Service, Device Trust Checks Server, Device Trust Portal, Device Trust API\) and Europe \(Device Trust Authentication Service, Device Trust Checks Server, Device Trust Portal, Device Trust API\). **Impact Duration:** 1 Hour ## Summary On July 2, 2026, 1Password Device Trust experienced an outage lasting approximately one hour, beginning at 19:28 UTC. During this window, all Device Trust services were unavailable and users were unable to authenticate. We have identified the root cause: an internal configuration change to our cloud load balancing infrastructure was applied more broadly than intended which temporarily made a required endpoint unreachable. This was not a security incident and did not involve any third party. The configuration has been corre
A fix has been deployed and all services are operational.
The issue has been identified and a fix is being implemented.
We are continuing to investigate the issue.
We are aware of an outage of Device Trust and are investigating the issue.
Our 5-minute checks didn't record a change in 1Password's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.
Overlapping incidents aren't necessarily related.
1Password reported 4 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 42 min. See 1Password's uptime and incident history