Minor impactResolvedAuth

1Password incident: Restoring Access with a Recovery Code Is Failing for Some Users

1Password reported this minor-impact incident on its official status page on Jun 24, 2026, 17:15 UTC. It was resolved after 1h 47m.

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Jun 24, 2026, 17:15 UTC
started
Jun 24, 2026, 19:01 UTC
resolved
1h 47m
duration
Minor
impact

Affected components

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  1. resolvedJun 24, 2026, 19:01 UTC

    The issue is now resolved, and access to 1Password services should be fully restored.

  2. monitoringJun 24, 2026, 18:51 UTC

    A fix has been implemented and we are monitoring the results.

  3. identifiedJun 24, 2026, 18:35 UTC

    The issue has been identified and a fix is being implemented.

  4. investigatingJun 24, 2026, 18:32 UTC

    The investigation is ongoing. Our teams are actively working to determine the cause and will share updates as they become available.

  5. investigatingJun 24, 2026, 17:50 UTC

    The issue is still under investigation. We will continue to share updates as they become available.

  6. investigatingJun 24, 2026, 17:30 UTC

    Our teams continue to investigate this issue. We are actively working to determine the cause and will share additional updates as they become available.

  7. investigatingJun 24, 2026, 17:15 UTC

    Some users who are locked out of their 1Password account are encountering a “Something went wrong” error when attempting to restore access using a recovery code. Our development team is aware of the issue and is actively investigating the cause. We will provide updates as more information becomes available.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in 1Password's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does 1Password have incidents?

1Password reported 4 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 42 min. See 1Password's uptime and incident history

1Password incident on Jun 24, 2026: Restoring Access with a Recovery Code Is Failing for Some Users · APIStatus.watch