1Password reported this minor-impact incident on its official status page on Jul 22, 2025, 23:21 UTC. It was resolved after 19h 39m.
Right now 1Password is operational. Live 1Password status →
**Date of Incident:** 2025-07-22 **Time of Incident \(UTC\):** 10:40 - 06:30 **Services Affected: Admin Console Activity log and User Details page** **Impact Duration:** 43 hrs ## Summary A change to our internal data model that removed an unused type definition led to multiple failures in the Reports system. ## Impact on Customers * **Events API and Reporting:** The activity log widget failed to display activities. * Admin console: User details page failed to display user details ## What Happened? A software update introduced an API change that caused a mismatch between client and server. The Audit log page in the admin console was still collecting data but was not able to render it. * **Timeline of Events \(UTC\):** * 10:40 : Detected by 1Password personnel and root cause identified * 10:42: Issue Identified * 13:38 Fix created and testing initiated * 06:30: Fix released, Service fully restored * **Root Cause Analysis:** A User State was removed f
This incident has been resolved.
We are continuing to work on a fix for this issue.
There is an issue affecting the Activity Log, which may fail to load or return errors for some users. Our team is actively working to restore full functionality as soon as possible.
Our 5-minute checks didn't record a change in 1Password's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.
Overlapping incidents aren't necessarily related.
1Password reported 4 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 42 min. See 1Password's uptime and incident history