1Password reported this minor-impact incident on its official status page on Jul 14, 2025, 22:56 UTC. It was resolved after 34 min.
Right now 1Password is operational. Live 1Password status →
# **Incident Postmortem - Intermittent SSO Availability** **Date of Incident:** 2025-07-14 **Time of Incident \(UTC\):** 22:00UTC - 11:23UTC **Service\(s\) Affected:** SSO **Impact Duration:** 1 hour and 23 minutes ## **Summary** On July 14, 2025 1Password’s SSO services were intermittently slow or unavailable for approximately 1 hour and 23 minutes. This was due to an outage with an upstream provider which 1Password backend services rely on to verify DNS lookups for SSO authentication. You can read the provider’s incident report [here](https://blog.cloudflare.com/cloudflare-1-1-1-1-incident-on-july-14-2025/), which outlines in detail what occurred and how they remediated the issue. For the duration of the incident 1Password customers would have experienced failed or slow SSO login attempts. We apologize for any inconvenience this issue may have caused our users. ## **Impact on customers** Customers accessing 1Password cloud services experienced delayed responses and
This incident has been resolved.
The downstream provider has deployed a fix. We are seeing reduced failure rates and will continue to monitor the results.
SSO logins are impacted due to a downstream provider experiencing a major outage that is impacting our authentication services. Our internal systems are operational, but are intermittently failing due to this downstream dependency. We are monitoring the provider's status and will post updates as they become available.
Our 5-minute checks didn't record a change in 1Password's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.
Overlapping incidents aren't necessarily related.
1Password reported 4 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 42 min. See 1Password's uptime and incident history