Amplitude outage: Amplitude web application not loading

Affected components

• Guides & Surveys
• MCP
• Web Application

1. resolvedApr 23, 2026, 20:32 UTC

   This incident has been resolved.

2. monitoringApr 23, 2026, 20:02 UTC

   We have identified the issue to be related to a misconfigured configuration in our feature flags. We have reverted the change as of 1PM PT and we should be back to normal now. We'll still monitor this for a bit before resolving the issue.

3. investigatingApr 23, 2026, 19:56 UTC

   Amplitude web application in US is not accessible. The issue started around 12:20 PST we're still investigating the root cause. Amplitude in EU is working as expected. a) Our ingestion systems were working as expected and we were not losing any data. b) Impacted customers might experience errors when loading Amplitude web pages.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Amplitude's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Snyk: Snyk recurring tests showing slow performanceMinor · Apr 21, 2026, 18:58 UTC
• Inngest: Degraded performance for REST API (runs/events data)Minor · Apr 23, 2026, 20:06 UTC

How often does Amplitude have incidents?

Amplitude reported 17 incidents in the last 90 days, 7 of them major or critical. A typical incident lasted 2h 23m. See Amplitude's uptime and incident history