Amplitude outage: EU data collection endpoint api.eu.amplitude.com is DOWN

Affected components

• Data Reception

1. resolvedApr 12, 2026, 10:52 UTC

   This incident has been resolved.

2. monitoringApr 12, 2026, 10:47 UTC

   A fix has been implemented and we are monitoring the results.

3. investigatingApr 12, 2026, 09:52 UTC

   We are continuing to investigate this issue

4. investigatingApr 12, 2026, 08:24 UTC

   Since 2026-04-12 00:43 PT (07:43 UTC), the EU data collection endpoint (api.eu.amplitude.com) has been experiencing service disruptions. Customers sending event data to the EU endpoint may encounter errors, and data ingestion may be temporarily unavailable. Our team is actively investigating the source of the issue and working to restore normal operations. Auto-scaling measures have been initiated. We do not expect permanent data loss for events that are retried by client SDKs. No customer action is needed at this time beyond ensuring your SDKs are configured with retry logic. We will provide the next update by 2026-04-12 02:00 PT (09:00 UTC).

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Amplitude's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Confluent Cloud: Elevated error rates in AWS me-south-1 and me-central-1 regionsMajor · Apr 1, 2026, 19:52 UTC

How often does Amplitude have incidents?

Amplitude reported 17 incidents in the last 90 days, 7 of them major or critical. A typical incident lasted 2h 23m. See Amplitude's uptime and incident history