Bitbucket reported this critical-impact incident on its official status page on Jan 7, 2026, 16:23 UTC. It was resolved after 2h 30m.
Right now Bitbucket is operational. Live Bitbucket status →
### Summary On Jan 7, 2026, between 15:28 UTC and 17:04 UTC, Atlassian customers using Bitbucket Cloud could not load the dashboard landing page. Users also faced degraded performance and intermittent failures navigating other parts of the application or using public REST APIs. The event was caused by an unexpected load on a public API, causing long-running queries on a database which resulted in failed web and api requests. The incident was detected within three minutes by automated monitoring systems and mitigated by introducing stricter limits on the API for certain traffic, while taking manual actions on the impacted database, restoring Bitbucket to a healthy state. ### **IMPACT** Occurring on Bitbucket Cloud on Jan 7, 2026, between 15:28 UTC and 17:04 UTC, the incident caused degraded performance and intermittent failures to a subset of customers interacting with the Bitbucket web application and public APIs. Git operations over SSH and HTTPS were not impacted. ### **ROOT CA
On Wednesday, January 7, 2026, Bitbucket Cloud experienced a disruption, and services were unavailable to affected users. The issue has now been resolved, and the service is operating normally for all affected customers.
The issue has now been resolved, and the service is operating normally for all affected customers. We will continue to monitor closely to confirm stability.
We are actively investigating reports of a service disruption affecting Bitbucket Cloud. We'll share updates here within the next hour or as more information is available.
We are actively investigating reports of a partial service disruption affecting Bitbucket Cloud for some customers. We'll share updates here within the next hour or as more information is available.
Our 5-minute checks didn't record a change in Bitbucket's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.
Bitbucket reported 3 incidents in the last 90 days, 1 of them major or critical. A typical incident lasted 1h 28m. See Bitbucket's uptime and incident history