Bitbucket reported this critical-impact incident on its official status page on Nov 11, 2025, 16:59 UTC. It was resolved after 4h 11m.
Right now Bitbucket is operational. Live Bitbucket status →
## Summary On November 11, 2025, between 16:25 and 19:13 UTC, Atlassian customers were unable to access Bitbucket Cloud services. Customers experienced a period of 1 hour and 16 minutes where performance was degraded and a period of 1 hour and 32 minutes where the Bitbucket Cloud website, APIs, and Git hosting were unavailable. The event was triggered by a code change that unintentionally impacted how we evaluate feature flags, impacting all customers. The incident was detected within 5 minutes by automated monitoring systems and mitigated by scaling multiple services and deploying a fix which put Atlassian systems into a known good state. The total time to full resolution was about 2 hours and 48 minutes. ### **IMPACT** The overall impact was between November 11, 2025, 16:25 UTC and November 11, 2025, 19:13 UTC on Bitbucket Cloud. Between 16:25 UTC and 16:50 UTC, users were seeing degraded experiences with both Git services and pull request experiences within the Bitbucket Cloud si
On November 11th, 2025, Bitbucket Cloud experienced a disruption, and services were unavailable to affected users. The issue has now been resolved, and the service is operating normally for all affected customers. We are committed to transparency and will publish our public post mortem on our Statuspage once this investigation is complete. We expect to publish this within the next 30 days.
The issue has now been resolved, and the service is operating normally for all affected customers. We will continue to monitor closely to confirm stability.
Our teams are continuing to address a service disruption affecting Bitbucket Cloud. We are now seeing signs of recovery, however, affected users may experience intermittent performance degradation. We'll share additional updates here in 60 minutes, or sooner as as more information is available.
We are continuing to investigate a service disruption affecting Bitbucket Cloud. We'll share updates in 60 minutes, or sooner as things progress.
We are actively investigating reports of performance degradation affecting Bitbucket Cloud and git services. We'll share updates here as more information is available.
Our 5-minute checks didn't record a change in Bitbucket's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.
Bitbucket reported 3 incidents in the last 90 days, 1 of them major or critical. A typical incident lasted 1h 28m. See Bitbucket's uptime and incident history