Major impactResolvedDevOps

Bitbucket outage: Unable to invite new users due to missing recaptcha token

Bitbucket reported this major-impact incident on its official status page on Nov 4, 2024, 09:37 UTC. It was resolved after 2h 25m.

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Nov 4, 2024, 09:37 UTC
started
Nov 4, 2024, 12:02 UTC
resolved
2h 25m
duration
Major
impact

Affected components

  • Authentication and user management
  1. resolvedNov 4, 2024, 12:02 UTC

    Between 08:00 UTC to 11:54 UTC, we experienced problems with the invitation of new users for Cloud customers on admin.atlassian.com. The issue has been resolved and the service is operating normally.

  2. identifiedNov 4, 2024, 11:49 UTC

    We continue to work on resolving the invitation workflow in admin.atlassian.com We have identified the root cause and performed changes in the environment to mitigate the issue.

  3. investigatingNov 4, 2024, 09:37 UTC

    We are investigating reports of intermittent errors for some Atlassian customers when they are trying to invite users using their admin panels (admin.atlassian.com) We will provide more details once we identify the root cause.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Bitbucket's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

How often does Bitbucket have incidents?

Bitbucket reported 3 incidents in the last 90 days, 1 of them major or critical. A typical incident lasted 1h 28m. See Bitbucket's uptime and incident history

Bitbucket outage on Nov 4, 2024: Unable to invite new users due to missing recaptcha token · APIStatus.watch