CircleCI incident: Intermittent errors when viewing plan usage UIs or calling plan usage APIs

Affected components

• CircleCI API
• CircleCI UI

1. resolvedAug 26, 2026, 16:10 UTC

   This incident has been resolved.

2. monitoringAug 26, 2026, 16:04 UTC

   We have mitigated the issue with plan usage APIs and the relevant pages in the UI are loading correctly.

3. identifiedAug 26, 2026, 15:43 UTC

   Customers may experience intermittent errors when viewing plan usage UIs or calling plan usage APIs. We have identified the issue and we are actively working to mitigate these errors.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in CircleCI's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

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How often does CircleCI have incidents?

CircleCI reported 22 incidents in the last 90 days, 1 of them major or critical. A typical incident lasted 1h 38m. See CircleCI's uptime and incident history