CircleCI incident: Insights service data is lagging

Affected components

• CircleCI Insights

1. resolvedAug 5, 2026, 21:01 UTC

   The upstream issue has been resolved, and the insights data from the last 24 hours has caught up. Thank you for your patience.

2. identifiedAug 5, 2026, 18:25 UTC

   We have identified the issue, and are working with our upstream provider to resolve it now.

3. investigatingAug 5, 2026, 17:46 UTC

   We are continuing to investigate and will update as we know more.

4. investigatingAug 5, 2026, 16:58 UTC

   We are seeing an issue with Insights service where the data from the last 24 hours is lagging. We are investigating.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in CircleCI's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• OVHcloud: [AP-SOUTH-MUM-1][Compute - Instance] - Compute - API instances incident notificationMajor · Aug 5, 2026, 15:11 UTC
• Vimeo: Issues with Vimeo Create servicesMajor · Aug 5, 2026, 19:23 UTC
• HashiCorp Vault: Infragraph Snapshot are stuckMajor · Aug 5, 2026, 20:09 UTC
• Supabase: Project Upgrade DelaysMinor · Aug 3, 2026, 15:28 UTC
• OVHcloud: [BHS5][Storage] - Ceph volumes incident notificationMinor · Aug 5, 2026, 17:32 UTC
• HashiCorp Vault: HCP Terraform is unable to communicate with VCS endpoints using certain IP addresses.Minor · Aug 5, 2026, 19:08 UTC
• Snyk: SNYK-US-01 Test Service DegradationMinor · Aug 5, 2026, 19:26 UTC

How often does CircleCI have incidents?

CircleCI reported 22 incidents in the last 90 days, 1 of them major or critical. A typical incident lasted 1h 38m. See CircleCI's uptime and incident history