Clerk outage: Account Portal not Redirecting

1. resolvedMay 11, 2026, 17:19 UTC

   The issue has been resolved.

2. monitoringMay 11, 2026, 15:30 UTC

   We have deployed a mitigation and are observing.

3. investigatingMay 11, 2026, 15:00 UTC

   Some customers are encountering an issue where the root route at the Accounts Portal is returning 404 and not redirecting to the appropriate page.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Clerk's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

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How often does Clerk have incidents?

Clerk reported 13 incidents in the last 90 days, 1 of them major or critical. A typical incident lasted 1h 2m. See Clerk's uptime and incident history