Confluence reported this minor-impact incident on its official status page on Jun 12, 2026, 08:45 UTC. It was resolved after 2h 30m.
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### Summary On Jun 12, 2026, between 07:04 and 12:10 UTC and on Jun 16, 2026, between 12:56 and 14:35 UTC, a subset of Atlassian customers using Confluence Cloud experienced errors and degraded performance when attempting to view or edit pages. The event was triggered when a database cluster within our infrastructure stopped responding to connection close requests. This caused idle connections to accumulate rather than be released — resulting in increased memory pressure and cascading errors for users. The incident was detected by our automated monitoring within 18 minutes and mitigated by scaling database resources and redeploying, which recycled the idle connections. A permanent fix has since been developed and deployed. ### IMPACT The overall impact was between Jun 12, 2026 07:04 and 12:10 UTC and Jun 16, 2026 12:56 and 14:35 UTC on Confluence Cloud. The June 12 incident caused service disruption to a subset of customers in the EU region while the June 16 incident caused service
On June 12th 2026, between 07:04 to 11:06 UTC, some Confluence users may have experienced service disruptions. The issue has now been resolved and the service is operating normally for all affected customers.
Our teams have identified the root cause of this issue and implemented a fix. We are beginning to observe signs of recovery, with some affected users regaining access to view, create, and edit content on Confluence Cloud. We will provide a further update within one hour, or sooner if we confirm full recovery for all affected customers.
Users are experiencing degraded performance with view content, create and edit functionality on Confluence Cloud primarily in the EU region. Our teams are actively working to identify the root cause of the issue. We will share additional updates in next 2 hours or sooner as more information is available.
Users are experiencing experiencing degraded performance in Confluence Cloud affecting view page and edit page functionality. Our teams are actively investigating and will be sharing more updates in next 1 hour or sooner.
Our 5-minute checks didn't record a change in Confluence's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.
Overlapping incidents aren't necessarily related.
Confluence reported 7 incidents in the last 90 days, 4 of them major or critical. A typical incident lasted 3h 40m. See Confluence's uptime and incident history