Confluence reported this critical-impact incident on its official status page on Apr 8, 2026, 05:41 UTC. It was resolved after 6h 2m.
Right now Confluence is operational. Live Confluence status →
### Summary On April 8, 2026, between 04:46 UTC and 12:09 UTC, search functionality was unavailable or degraded across several Atlassian Cloud products, including Jira, Confluence, Jira Service Management, Rovo, Rovo Dev, Loom, Guard Standard, Customer Service Management and Atlassian Administration. A configuration change increased the resources reserved for a core system component that runs on nodes in our compute platform. On a subset of clusters configured for high‑density workloads, the increased reservations exceeded available node capacity interrupting search and related experiences for affected customers. The root cause was identified and a rollback was merged at 05:42 UTC with some systems seeing recovery by 07:33 UTC**.** Core search functionality was restored approximately by 08:55 UTC, and full downstream recovery completed by 12:09 UTC. ### **IMPACT** During the impact period, some customers experienced outages or degradation in search across Jira, Confluence, Jira S
The issue has now been resolved, and the service is operating normally for all affected customers.
The issue has been resolved, and services are now operating normally. Some customers may still experience delays when searching for data changed within the last hour, while new data continues to be indexed. We'll continue to monitor closely to confirm stability.
We are also aware of impact as a result of these search failures to Customer Service Management, Asset Reports, Jira Service Management and dashboards within Focus. Our team have identified the potential root cause of the issue and our teams are working with urgency on a resolution. We will provide further update within 1 hour.
We have restored core search functionality and services are operating again, but some customers may still experience delays when searching for data changed within the last hour while new data continues to be indexed. We are actively working to complete reindexing and will update this page as performance fully recovers.
We are also aware of impact as a result of these search failures to Customer Service Management, Asset Reports, Jira Service Management and dashboards within Focus. Our team have identified the potential root cause of the issue and our teams are working with urgency on a resolution. We will provide further update within 1 hour.
Confluence and Jira search reliability is improving, and we expect full recovery shortly; we will continue to closely monitor the services to ensure they remain stable.
We are also aware of impact as a result of these search failures to Customer Service Management, Asset Reports, Jira Service Management and dashboards within Focus. Our team have identified the potential root cause of the issue and our teams are working with urgency on a resolution. We will provide further update within 1 hour.
We are also aware of impact as a result of these search failures to Customer Service Management, Asset Reports, Jira Service Management and dashboards within Focus. Our team have identified the potential root cause of the issue and our teams are working with urgency on a resolution. We will provide further update within 1 hour.
Our team is aware that users are currently experiencing errors while attempting to search in Confluence and Jira. Our team is investigating with urgency and will be providing an update within 1 hour.
Our team is aware that users are currently experiencing errors while attempting to search in Confluence and Jira. Our team is investigating with urgency and will be providing an update within 1 hour.
The impact of this incident is now understood to also be impacting search in Jira and Confluence, as well as additional downstream impacts to Rovo Chat, User Management, Administration and Guard. Our team is continuing to investigate with urgency and we will provide further update within 1 hour.
Our team is aware that users are currently experiencing errors while attempting to search in Confluence and Jira. Our team is investigating with urgency and will be providing an update within 1 hour.
Our team is aware that users are currently experiencing errors while attempting to search in Confluence and Jira. Our team is investigating with urgency and will be providing an update within 1 hour.
Our 5-minute checks didn't record a change in Confluence's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.
Overlapping incidents aren't necessarily related.
Confluence reported 7 incidents in the last 90 days, 4 of them major or critical. A typical incident lasted 3h 40m. See Confluence's uptime and incident history