Critical impactResolvedCollaboration

Confluence outage: Administration is unreachable

Confluence reported this critical-impact incident on its official status page on May 27, 2025, 06:53 UTC. It was resolved after 1h 3m.

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May 27, 2025, 06:53 UTC
started
May 27, 2025, 07:56 UTC
resolved
1h 3m
duration
Critical
impact

Affected components

  • Administration
  1. resolvedMay 27, 2025, 07:56 UTC

    The issue with the Administration accessibility has now been resolved, and the service is operating normally for all affected customers.

  2. monitoringMay 27, 2025, 07:33 UTC

    The issues causing access problems to Administration have been resolved, and services are now functioning normally for all affected customers. We will monitor it closely for the next 30 minutes to ensure stability.

  3. investigatingMay 27, 2025, 06:53 UTC

    We are aware of an issue where users are receiving a 403 error when attempting to reach Administration. Our team is looking into this issue with urgency and will provide an update as soon as possible.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Confluence's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does Confluence have incidents?

Confluence reported 6 incidents in the last 90 days, 3 of them major or critical. A typical incident lasted 3h 23m. See Confluence's uptime and incident history

Confluence outage on May 27, 2025: Administration is unreachable · APIStatus.watch