Contentful incident: Issues with asset uploads

Affected components

• Web App
• Website

1. resolvedFeb 9, 2026, 20:54 UTC

   This issue has been resolved.

2. monitoringFeb 9, 2026, 20:21 UTC

   We were able to mitigate the issue and have re-enabled the regular file uploader.

3. identifiedFeb 9, 2026, 13:20 UTC

   We have enabled a simpler fallback uploader that provides less functionality while we investigate the issue (XML-like file types, e.g. SVG, are working again though). Customers will need to reload the Contentful WebApp to use the fallback uploader.

4. identifiedFeb 9, 2026, 12:48 UTC

   Uploads of XML-like file types, e.g. SVG, are failing. We are working on a resolution.

5. investigatingFeb 9, 2026, 12:31 UTC

   Customers are experiencing issues with uploading assets, specifically SVGs. We are investigating.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Contentful's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Sanity: History API inconsistenciesMinor · Feb 9, 2026, 13:50 UTC
• RevenueCat: Experiments data delayedMinor · Feb 9, 2026, 14:38 UTC

How often does Contentful have incidents?

Contentful reported 9 incidents in the last 90 days, 3 of them major or critical. A typical incident lasted 3h 6m. See Contentful's uptime and incident history