Contentful incident: Errors on Contentful WebApp

Affected components

• Web App

1. resolvedJan 21, 2026, 10:59 UTC

   This issue has been resolved

2. monitoringJan 21, 2026, 10:08 UTC

   We have rolled out a fix and are monitoring the results.

3. investigatingJan 21, 2026, 10:07 UTC

   We are still working on a fix for the issue - for some customers the licences page in Org Settings is failing to load.

4. investigatingJan 21, 2026, 10:05 UTC

   We are investigating an issue where errors/warnings are inadvertently showing up in the Contentful WebApp.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Contentful's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

How often does Contentful have incidents?

Contentful reported 9 incidents in the last 90 days, 3 of them major or critical. A typical incident lasted 3h 6m. See Contentful's uptime and incident history