Convex incident: Custom domain creation encountering errors

Affected components

• Business
• Professional

1. resolvedMay 26, 2026, 18:55 UTC

   This incident has been resolved.

2. identifiedMay 26, 2026, 17:48 UTC

   We’ve identified an issue causing newly configured custom domains to remain in the pending verification state. Existing custom domains continue to function normally. We’re working with our upstream provider to resolve the issue and will provide updates as we have more information.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Convex's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

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• ReadMe: Slow performance across customer hubsMajor · May 26, 2026, 17:41 UTC
• Linode: [Fragnesia] Linux Privilege Escalation VulnerabilityMinor · May 13, 2026, 21:02 UTC
• Akamai: Reporting Issues affecting URL Traffic and URL Responses reportsMinor · May 19, 2026, 10:13 UTC

How often does Convex have incidents?

Convex reported 5 incidents in the last 90 days, 3 of them major or critical. A typical incident lasted 57 min. See Convex's uptime and incident history