Convex incident: elevated latency/errors for a subset of customers

Affected components

• Free & Starter

1. resolvedNov 3, 2025, 12:42 UTC

   This incident has been resolved.

2. monitoringNov 3, 2025, 12:23 UTC

   All Convex deployments on the affected database cluster are back online now. We're continuing to investigate the root cause of this outage and monitor for stability.

3. investigatingNov 3, 2025, 12:14 UTC

   We temporarily halted all activity on the affected database cluster to restore it to a healthy state, and are bringing affected customers back online now. Pro customers should see their deployments back online immediately, and we're working on restoring service to remaining customers on this database cluster now.

4. investigatingNov 3, 2025, 11:24 UTC

   Customers on one of our database clusters are experiencing elevated latency and error rates. We're investigating the cause.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Convex's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Mux: Investigating elevated playback errors on Chrome version 141.0.7390.123 and laterMinor · Oct 23, 2025, 14:16 UTC

How often does Convex have incidents?

Convex reported 5 incidents in the last 90 days, 3 of them major or critical. A typical incident lasted 57 min. See Convex's uptime and incident history