Cursor incident: Investigating service degradation — Cloud Agents and Grok Bot

Affected components

• Cloud Agents
• Grok Bot

1. resolvedOct 9, 2026, 23:09 UTC

   This incident has been resolved. New Cloud Agents and Grok Bot sessions are starting normally again.

2. investigatingOct 9, 2026, 22:37 UTC

   We are investigating a service degradation affecting Cloud Agents and Grok Bot. Some new Cloud Agents and Grok Bot sessions may fail to start.

What APIStatus.watch saw

• Oct 9, 2026, 21:43 UTCdegraded → operational
• Oct 9, 2026, 22:38 UTCoperational → degraded
• Oct 9, 2026, 23:12 UTCdegraded → operational

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Anthropic: Elevated errors on platform.claude.comMajor · Oct 7, 2026, 13:25 UTC
• CircleCI: Delay in data appearing in UI and APIMajor · Oct 9, 2026, 11:33 UTC
• OpenAI: Some ChatGPT content may be unavailable on AndroidMajor · Oct 9, 2026, 21:00 UTC
• OpenAI: Workspace admins may be unable to manage pluginsMajor · Oct 9, 2026, 21:48 UTC
• Convex: Failing function callsMajor · Oct 9, 2026, 22:33 UTC
• PlanetScale: AWS us-east-1 connectivity failuresMajor · Oct 9, 2026, 22:53 UTC
• Confluent Cloud: Experiencing high error rate in AZURE in West Europe regionMajor · Oct 9, 2026, 23:03 UTC
• Shippo: USPS Service DegradationMajor · Oct 9, 2026, 23:08 UTC
• Twilio: MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United StatesMinor · Sep 26, 2026, 03:16 UTC
• Clerk: Development instances only - Apple rejecting emailsMinor · Sep 28, 2026, 15:23 UTC

How often does Cursor have incidents?

Cursor reported 88 incidents in the last 90 days, 22 of them major or critical. A typical incident lasted 1h 8m. See Cursor's uptime and incident history