Datadog incident: Real user monitoring, distribution and custom processes metrics delayed

Affected components

• Metrics and Infra Monitoring
• Monitors
• RUM

1. resolvedJul 29, 2026, 17:28 UTC

   This incident has been resolved.

2. monitoringJul 29, 2026, 17:12 UTC

   A fix has been implemented and we are monitoring the results.

3. identifiedJul 29, 2026, 16:53 UTC

   The RUM delays have been resolved. We're continuing to mitigate the issues on distribution metrics.

4. identifiedJul 29, 2026, 16:35 UTC

   The issue has been identified and a fix is being implemented.

5. investigatingJul 29, 2026, 15:42 UTC

   We are continuing to investigate this issue.

6. investigatingJul 29, 2026, 15:41 UTC

   We are currently investigating an issue delaying the ingestion of Real User Monitoring (RUM) measure metrics, custom process metrics, and a subset of distribution metrics for some customers. As a result, some users may see delays or gaps in RUM, custom process, and distribution metrics. To prevent false alerts caused by delayed data, affected monitors will not notify and will automatically resume once current data is available. All other monitors will operate normally. No data has been lost. We will provide further updates as the situation progresses.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Datadog's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

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