Minor impactResolvedDatabases

dbt Cloud incident: Intermittent BigQuery job failures using Workload Identity Federation in EMEA

dbt Cloud reported this minor-impact incident on its official status page on Sep 24, 2026, 13:27 UTC. It was resolved after 12h 23m.

Right now dbt Cloud is operational. Live dbt Cloud status →

🔔 Get alerted when dbt Cloud has issuesFree · email alerts · no credit card
Sep 24, 2026, 13:27 UTC
started
Sep 25, 2026, 01:50 UTC
resolved
12h 23m
duration
Minor
impact
  1. resolvedSep 25, 2026, 01:50 UTC

    The issue has been resolved, and all affected systems are now functioning normally. Please contact Support via email [[email protected]](http://[email protected] "[email protected]") if you continue to experience delays and are unsure of the root cause.

  2. monitoringSep 25, 2026, 00:43 UTC

    The impacted component appears to be recovering, we will continue to monitor the performance. Please contact us at [email protected] with any questions or concerns.

  3. identifiedSep 24, 2026, 20:59 UTC

    We have identified an issue with intermittent failures for jobs that connect to BigQuery using Workload Identity Federation. If you're affected, please open a case with Google Cloud support about the 503 errors from the Workload Identity Federation token exchange. Once you receive more information from Google, you can share it with us by opening a dbt Support ticket so we can investigate further. We will provide further updates as soon as new information becomes available.

  4. monitoringSep 24, 2026, 20:21 UTC

    We have not observed any further occurrences and are monitoring to confirm the issue has fully cleared. dbt job runs have returned to their normal state and we are continuing to monitor.

  5. investigatingSep 24, 2026, 18:41 UTC

    We're continuing to investigate intermittent failures for jobs in the EMEA multi-tenant region (AWS) that connect to BigQuery using Workload Identity Federation. If you're affected, please open a case with Google Cloud support about the 503 errors from the Workload Identity Federation token exchange. Once you receive more information from Google, you can share it with us by opening a dbt Support ticket so we can investigate further. We will provide further updates as soon as new information becomes available.

  6. investigatingSep 24, 2026, 17:32 UTC

    We're continuing to investigate intermittent failures for jobs in the EMEA multi-tenant region (AWS) that connect to BigQuery using Workload Identity Federation. If you're affected, please open a case with Google Cloud support about the 503 errors from the Workload Identity Federation token exchange. Once you receive more information from Google, you can share it with us by opening a dbt Support ticket so we can investigate further. We will provide further updates as soon as new information becomes available.

  7. investigatingSep 24, 2026, 15:19 UTC

    We're continuing to investigate intermittent failures for jobs in the EMEA multi-tenant region (AWS) that connect to BigQuery using Workload Identity Federation. Affected runs fail with "The service is currently unavailable" (HTTP 503) during the token exchange with Google Cloud. We haven't found any changes on our side, and the error appears to originate on Google Cloud's side. If you're affected, please open a case with Google Cloud support about the 503 errors from the Workload Identity Federation token exchange. Once you receive more information from Google, you can share it with us by opening a dbt Support ticket so we can investigate further. We will provide further updates as soon as new information becomes available.

  8. investigatingSep 24, 2026, 13:27 UTC

    We're investigating an issue with BigQuery authentication that is causing some job runs to fail intermittently. This is impacting jobs in the EMEA multi-tenant region (AWS) that connect to BigQuery using Workload Identity Federation. Affected runs fail with "The service is currently unavailable" (HTTP 503) while authenticating with Google Cloud, before any queries run. The team is working on a resolution and we will provide updates as soon as new information becomes available. In the meantime, rerunning a failed job or using Rerun from failure will usually succeed. Jobs using other BigQuery authentication methods, jobs on other data platforms, and dbt Studio are not impacted and should be running as expected.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in dbt Cloud's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does dbt Cloud have incidents?

dbt Cloud reported 24 incidents in the last 90 days, 6 of them major or critical. A typical incident lasted 2h 4m. See dbt Cloud's uptime and incident history

dbt Cloud incident on Sep 24, 2026: Intermittent BigQuery job failures using Workload Identity Federation in EMEA · APIStatus.watch