Elasticsearch outage: Kibana access restored for UI-assigned Organization Owners on Hosted deployments

1. resolvedSep 10, 2026, 22:31 UTC

   This incident has been resolved.

2. monitoringSep 10, 2026, 09:51 UTC

   Update: The fix has been deployed to production and we have applied a data correction to affected accounts, restoring Kibana access for impacted users. We are monitoring to confirm full resolution.

3. identifiedSep 10, 2026, 06:03 UTC

   Update: This incident is still ongoing and we are continuing to investigate.

4. identifiedSep 10, 2026, 01:30 UTC

   We have identified and are in the process of fixing+mitigating a bug in our permissions management UI that is prevents users with the Organisation Owner role and Cloud Console, Elasticsearch, and Kibana access from accessing Kibana in Hosted Deployments.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Elasticsearch's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

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How often does Elasticsearch have incidents?

Elasticsearch reported 23 incidents in the last 90 days, 20 of them major or critical. A typical incident lasted 3h 35m. See Elasticsearch's uptime and incident history