Elasticsearch outage: Elastic Cloud - Email MFA Delivery Delays (Gmail)

1. resolvedJul 23, 2026, 16:37 UTC

   Delivery delays have been resolved, MFA email delivery is fully functional for all customers.

2. monitoringJul 21, 2026, 23:10 UTC

   Delivery delays have been mitigated. We will continue to monitor to ensure delivery remains stable.

3. investigatingJul 21, 2026, 14:25 UTC

   Update: This incident is still ongoing and we are continuing to investigate.

4. investigatingJul 21, 2026, 10:56 UTC

   Update: This incident is still ongoing and we are continuing to investigate. We are currently investigating an issue affecting multi-factor authentication (MFA) via email for Elastic Cloud users with Gmail accounts. Affected users may experience long delays or failures when receiving their email MFA code. Available Workarounds: - Use an alternative MFA factor if registered (Authenticator App / TOTP or WebAuthn). - Authenticate using the "Log in with Google" social login button. Note: API Key access to your projects and deployments remains fully operational. We are actively collaborating with our partners to resolve this issue and will provide an update as soon as we can.

5. investigatingJul 21, 2026, 09:36 UTC

   We are currently investigating an issue affecting multi-factor authentication (MFA) via email for Elastic Cloud users with Gmail accounts. Affected users may experience long delays or failures when receiving their email MFA code. Available Workarounds: - Use an alternative MFA factor if registered (Authenticator App / TOTP or WebAuthn). - Authenticate using the "Log in with Google" social login button. Note: API Key access to your projects and deployments remains fully operational. We are actively collaborating with our partners to resolve this issue and will provide an update as soon as we can.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Elasticsearch's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Pinecone: [SERVERLESS][Azure][eastus2] 5xx errors for some namespacesCritical · Jul 21, 2026, 19:10 UTC
• Vercel: Dashboard authentication errorsCritical · Jul 23, 2026, 06:47 UTC
• OVHcloud: [GLOBAL][Databases] - Database incident notificationMajor · Jul 20, 2026, 07:48 UTC
• Snyk: Temporary Degradation of Open Source and ContainerMajor · Jul 22, 2026, 09:41 UTC
• ClickHouse Cloud: CDC ClickPipes stuck in maintenance stateMajor · Jul 22, 2026, 11:53 UTC
• Sanity: Studio Connectivity IssuesMajor · Jul 22, 2026, 12:38 UTC
• 1Password: Account governance functions are unavailable in SaaS ManagerMajor · Jul 22, 2026, 17:55 UTC
• Discord: unable to establish voice connectionMajor · Jul 22, 2026, 23:32 UTC
• Vercel: Timeouts loading charts and observability data in DashboardMajor · Jul 23, 2026, 07:33 UTC
• Grafana Cloud: Stacks using SCIM user provisioning are currently unable to log into GrafanaMajor · Jul 23, 2026, 10:13 UTC

How often does Elasticsearch have incidents?

Elasticsearch reported 23 incidents in the last 90 days, 20 of them major or critical. A typical incident lasted 3h 35m. See Elasticsearch's uptime and incident history