Elasticsearch reported this major-impact incident on its official status page on Jul 21, 2026, 14:24 UTC. It was resolved after 1d 8h.
Right now Elasticsearch is operational. Live Elasticsearch status →
All metering errors have been corrected. We will be issuing refunds to the small number of affected customers.
We are still investigating the metering issue impacting a small number of customers. We'll provide a further update when new information is available.
We are still investigating the metering issue impacting a small number of customers. We will proactively issue billing corrections where necessary. We'll provide another update when new information is available.
We have identified an issue with our metering of Instance Capacity for Hosted Deployments that affects a subset of customers. We currently believe the impact to be limited to a small number of customers but are still working to identify and correct all occurrences of this issue. We will proactively issue billing corrections where necessary.
Our 5-minute checks didn't record a change in Elasticsearch's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.
Overlapping incidents aren't necessarily related.
Elasticsearch reported 23 incidents in the last 90 days, 20 of them major or critical. A typical incident lasted 3h 35m. See Elasticsearch's uptime and incident history