Major impactOngoingSearch

Elasticsearch outage: Elastic Support Portal is unavailable

Elasticsearch reported this major-impact incident on its official status page on Oct 23, 2026, 04:04 UTC. It has not been marked resolved yet.

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Oct 23, 2026, 04:04 UTC
started
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resolved
ongoing
duration
Major
impact

Timeline

updates from Elasticsearch's status page ↗
  1. identifiedOct 23, 2026, 04:59 UTC

    We have identified an issue preventing access to the Elastic Support portal caused by an upstream provider. The provider has confirmed a fix that has restored access for some of its affected environments and is now rolling it out to the rest. At this time, customers may experience issues authenticating to the support portal.

  2. investigatingOct 23, 2026, 04:04 UTC

    We are currently investigating an issue preventing access to the Elastic Support portal. At this time, customers may experience issues authenticating to the support portal.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Elasticsearch's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does Elasticsearch have incidents?

Elasticsearch reported 23 incidents in the last 90 days, 22 of them major or critical. A typical incident lasted 5h 53m. See Elasticsearch's uptime and incident history

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