ElevenLabs outage: EU Residency - Issue with the Agents platform, TTS and Scribe in the EU residency server

1. resolvedMay 15, 2026, 09:42 UTC

   The issue has been resolved. We will publish a public write-up on this status page once the investigation is completed.

2. monitoringMay 15, 2026, 09:30 UTC

   We have released an update, and the error rate is back to normal. We are currently monitoring the situation.

3. investigatingMay 15, 2026, 09:12 UTC

   We are currently investigating an issue with the Agents platform, TTS and Scribe in the EU residency server.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in ElevenLabs's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

How often does ElevenLabs have incidents?

ElevenLabs reported 44 incidents in the last 90 days, 18 of them major or critical. A typical incident lasted 1h 34m. See ElevenLabs's uptime and incident history