ElevenLabs incident: Conversation History Not Showing Recent Calls (EU Residency) - All Conversation are appearing with a delay

1. resolvedJul 17, 2026, 09:22 UTC

   The issue has been resolved. All the previous conversations should be visible now.

2. monitoringJul 17, 2026, 09:05 UTC

   We have fixed the issue, all the conversations should become visible. We are monitoring the situation.

3. investigatingJul 17, 2026, 08:37 UTC

   Conversations in the EU Residency are appearing in Conversation History with a smaller delay. However, nothing is lost; all the conversations are saved. We are working on a fix.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in ElevenLabs's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

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How often does ElevenLabs have incidents?

ElevenLabs reported 19 incidents in the last 90 days, 6 of them major or critical. A typical incident lasted 1h 34m. See ElevenLabs's uptime and incident history