Fly.io incident: Networking Issues in GRU

1. resolvedAug 28, 2026, 22:36 UTC

   This incident has been resolved.

2. identifiedAug 28, 2026, 22:36 UTC

   Our upstream provider has implemented a fix. Network performance in GRU has normalized.

3. identifiedAug 28, 2026, 22:12 UTC

   We are seeing a recurrance in networking issues in GRU. Some apps in the region may experience increased latency or packet loss. We are working with our upstream networking provider to resolve.

4. monitoringAug 28, 2026, 22:00 UTC

   Networking performance in GRU has normalized and we are no longer seeing issues. We are continuing to monitor to ensure a full recovery.

5. investigatingAug 28, 2026, 21:56 UTC

   We are investigating networking issues impacting some hosts in GRU (São Paulo, Brazil) region. Some apps in GRU may experience increased latency or packet loss.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Fly.io's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Supabase: Increased response times for requestsMajor · Aug 27, 2026, 17:20 UTC
• Twilio: SMS Delivery Failures from Twilio to Dukagjjni KosovoMinor · Aug 21, 2026, 16:15 UTC
• Twilio: SMS Delivery Receipt Delays from a Subset of Twilio Phone Numbers to Telefonica El SalvadorMinor · Aug 21, 2026, 21:20 UTC
• Twilio: SMS Delivery Delays from Twilio to I.C.E Costa RicaMinor · Aug 22, 2026, 18:01 UTC
• Twilio: MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United StatesMinor · Aug 26, 2026, 14:48 UTC
• OVHcloud: [EU-SOUTH-MIL][Containers & Orchestration] - Managed Private Registry incident notificationMinor · Aug 26, 2026, 15:00 UTC
• Twilio: Voice Call Failures and Post Dial Delay from a Subset of Twilio Phone Numbers to United KingdomMinor · Aug 27, 2026, 11:43 UTC
• Twilio: SMS Delivery Receipt Delays from Twilio Long Codes to Liberty Puerto RicoMinor · Aug 27, 2026, 22:17 UTC
• Snowflake: INC20000150Minor · Aug 28, 2026, 00:07 UTC
• Twilio: SMS Delivery Delays and Failures from Twilio to Megafon TajikistanMinor · Aug 28, 2026, 07:00 UTC

How often does Fly.io have incidents?

Fly.io reported 19 incidents in the last 90 days, 11 of them major or critical. A typical incident lasted 57 min. See Fly.io's uptime and incident history