Major impactResolvedDevOps

GitBook outage: Sites are failing intermittently with 500 Internal Server Error

GitBook reported this major-impact incident on its official status page on Jun 22, 2026, 14:58 UTC. It was resolved after 1h 17m.

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Jun 22, 2026, 14:58 UTC
started
Jun 22, 2026, 16:14 UTC
resolved
1h 17m
duration
Major
impact
  1. resolvedJun 22, 2026, 16:14 UTC

    The fix released has solved the issue, all systems should be operational now.

  2. monitoringJun 22, 2026, 15:21 UTC

    As part of the reorderable page actions last week we migrated `pageActions` into a new shape and removed old values. Our published content wasn't properly updated to no longer check the old values, and thus errored out because it was checking data that wasn't there (depending on what version of the customization object you were served, some sites were still using the old shape and thus functioned). We're mitigating by properly checking both data shapes for the foreseeable future, until all sites are completely using the new format.

  3. identifiedJun 22, 2026, 14:58 UTC

    The issue affects some sites, resulting in Internal Server Error when visiting a site. We have identified a cause and expect to have a fix in near future. Not all sites are affected due to caching.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in GitBook's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does GitBook have incidents?

GitBook reported 2 incidents in the last 90 days, 1 of them major or critical. A typical incident lasted 3h 42m. See GitBook's uptime and incident history