GitBook outage: All AI based features including GitBook Assistant or AI search are failing with "something went wrong"

1. resolvedSep 17, 2025, 10:09 UTC

   The issue was identified and fixed. All AI features are working as expected.

2. identifiedSep 16, 2025, 12:36 UTC

   We have issued a temporary fix, and the AI features should be working as expected. Our team is still investigating to fix the underlying issue.

3. investigatingSep 16, 2025, 07:07 UTC

   This means that you cannot use AI search, GitBook Assistant or any other AI based features at this moment. Our team is investigating.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in GitBook's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• ReadMe: Owlbot AI service outageMinor · Sep 16, 2025, 13:31 UTC

How often does GitBook have incidents?

GitBook reported 2 incidents in the last 90 days, 1 of them major or critical. A typical incident lasted 3h 42m. See GitBook's uptime and incident history