Grafana Cloud incident: Alert rule creation, deletion, and update degradation in prod-us-east-2

Affected components

• AWS US East - prod-us-east-0: Alertmanager
• AWS US East - prod-us-east-0: Alertmanager and Rules Configuration API

1. resolvedSep 4, 2026, 16:32 UTC

   The issue has been mitigated and there's a code fix pending.

2. investigatingSep 4, 2026, 13:36 UTC

   We’re currently investigating an issue affecting alert rule creation, deletion, and updates in prod-us-east-2. Our team is actively working to identify the cause. Thank you for your patience.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Grafana Cloud's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Mailgun: EU Messaging OutageCritical · Sep 4, 2026, 14:16 UTC
• dbt Cloud: dbt Platform not respondingCritical · Sep 4, 2026, 14:20 UTC
• Elasticsearch: Replication bug causing slow recoveriesMajor · Sep 1, 2026, 08:16 UTC
• MongoDB Atlas: Impaired Cluster operations in AWS me-central-1 and AWS me-south-1Major · Sep 3, 2026, 16:44 UTC
• Expo: Elevated Linux worker queue timesMajor · Sep 4, 2026, 16:05 UTC
• OVHcloud: [EU-SOUTH-MIL][Containers & Orchestration] - Managed Private Registry incident notificationMinor · Aug 26, 2026, 15:00 UTC
• Snowflake: INC20000150Minor · Aug 28, 2026, 00:07 UTC
• Telnyx: Intermittent delays for some outbound messagesMinor · Sep 2, 2026, 21:33 UTC
• Expo: Degraded performance on the NPM registryMinor · Sep 3, 2026, 22:45 UTC
• Akamai: Application Load Balancer reporting availability issuesMinor · Sep 4, 2026, 06:14 UTC

How often does Grafana Cloud have incidents?

Grafana Cloud reported 41 incidents in the last 90 days, 15 of them major or critical. A typical incident lasted 2h 29m. See Grafana Cloud's uptime and incident history