Grafana Cloud outage: Network Degredation in prod-us-central-0

1. resolvedJul 10, 2026, 21:31 UTC

   From approximately 20:24 UTC - 20:47 UTC a network issue in prod-us-central-0 isolated part of our infrastructure in one availability zone, temporarily cutting off connectivity to a subset of backend services. This caused elevated query latency and some delayed metric evaluations, along with related write-path errors in a logging subsystem. All systems recovered automatically once network connectivity was restored. Impacted customers may have had queries or rule evaluations fail during the incident, but ingestion was not impacted.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Grafana Cloud's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Supabase: Project status change failures in multiple regionsMajor · Jun 30, 2026, 02:38 UTC
• OVHcloud: [GRA][Network] - Public network incident notificationMajor · Jul 9, 2026, 13:45 UTC
• Inngest: Issues Affecting Function Triggering from EventsMajor · Jul 10, 2026, 17:44 UTC
• OVHcloud: [EU-WEST-PAR][Containers & Orchestration] - Managed Private Registry incident notificationMajor · Jul 10, 2026, 21:30 UTC
• DigitalOcean: Kubernetes Deployments in NYC1Minor · Jul 9, 2026, 20:31 UTC
• LaunchDarkly: LaunchDarkly is operational but customer action may be requiredMinor · Jul 10, 2026, 16:00 UTC
• Plaid: Elevated Item add errorsMinor · Jul 10, 2026, 16:51 UTC
• Twilio: SMS Delivery Delays from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Sunrise and Salt SwitzerlandMinor · Jul 10, 2026, 18:47 UTC
• Vercel: Erroneous budget notificationsMinor · Jul 10, 2026, 19:53 UTC
• Twilio: SMS Delivery Failures from Twilio Phone Numbers to Tigo ParaguayMinor · Jul 10, 2026, 20:58 UTC

How often does Grafana Cloud have incidents?

Grafana Cloud reported 61 incidents in the last 90 days, 22 of them major or critical. A typical incident lasted 2h 24m. See Grafana Cloud's uptime and incident history