Imgix reported this major-impact incident on its official status page on Sep 1, 2026, 16:36 UTC. It was resolved after 2h 13m.
Right now Imgix is operational. Live Imgix status →
## Summary Between approximately 7:49 AM and 10:57 AM PDT on September 1, 2026, a network fault in a Google Cloud Platform region disrupted connectivity to infrastructure that powers a portion of Imgix's image and video rendering pipeline. This resulted in an average error rate ~2% of total requests served during that window. Previously cached images and videos continued to be served normally throughout the incident. ## What Went Wrong Google Cloud Platform experienced a network-level fault affecting compute infrastructure in one of its US regions. The fault disrupted connectivity between the GCP services that make up our rendering infrastructure, preventing a share of render requests in that region from completing. Google has confirmed the disruption was caused by an incident that occurred during their network maintenance and is continuing to review the incident. We may update this report once we receive more information. Despite having multi-zonal configurations for our services
This incident has been resolved.
Error rates are back to normal. We will continue to monitor the service.
We are observing improved error rates across the service. We will continue to monitor the situation.
We are pushing out changes to redirect traffic and are seeing improved error rates across the service. We will continue to make updates and monitor the situation.
We are continuing to monitor error rates while investigating potential failover options for this incident.
We have identified a correlation with an ongoing Google Cloud incident, which reports elevated packet loss and errors for multiple services. We will continue to monitor error rates and provide further updates as Google Cloud shares more information.
Our 5-minute checks didn't record a change in Imgix's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.
Overlapping incidents aren't necessarily related.
Imgix reported 3 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 51 min. See Imgix's uptime and incident history