Imgix outage: Unable to connect to dashboard

Affected components

• Web Administration Tools

1. resolvedOct 10, 2024, 20:29 UTC

   This incident is resolved.

2. monitoringOct 10, 2024, 19:40 UTC

   A fix has been implemented, restoring access to the dashboard. We are monitoring the results.

3. identifiedOct 10, 2024, 18:55 UTC

   We have identified the issue and are working on a fix for logging into the dashboard. The imgix APIs (Rendering, Video and the Management API) are all working normally.

4. investigatingOct 10, 2024, 18:44 UTC

   We are investigating issues with connecting to the imgix dashboard (https://dashboard.imgix.com). The imgix APIs are not affected by this incident.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Imgix's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• npm: Failures to publish packlagesMinor · Oct 10, 2024, 20:25 UTC

How often does Imgix have incidents?

Imgix reported 3 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 51 min. See Imgix's uptime and incident history