Imgix reported this minor-impact incident on its official status page on Oct 23, 2023, 22:34 UTC. It was resolved after 59 min.
Right now Imgix is operational. Live Imgix status →
# What happened? On October 23, 2023, between 21:43 UTC and 23:14 UTC, imgix experienced a partial outage affecting images served from the Rendering API. During this time, a small percentage \(<0.45% on average\) of non-cached requests returned a server error. A fix was implemented at 23:02 UTC, which allowed the service to recover by 23:14 UTC fully. # How were customers impacted? Between 21:46 UTC and 23:14 UTC, requests to the Rendering API returned a server error, with 0.65% of all requests to our CDN returning an error at the height of the incident. Additionally, Sources returned an unknown status between 21:06 UTC to 21:09 UTC. During this period, customers reported being unable to create Sources. # What went wrong during the incident? Our Rendering API experienced an unexpected interaction that caused a dramatic increase in server load. This caused error rates to increase as the network became overloaded slowly. The errors fluctuated between 0.07% to 0.65% until we resol
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are investigating an issue affecting a small percentage of renders.
Our 5-minute checks didn't record a change in Imgix's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.
Imgix reported 3 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 51 min. See Imgix's uptime and incident history