Intercom incident: Images not loading in the inbox

1. resolvedMay 20, 2026, 10:17 UTC

   The issue is resolved.

2. monitoringMay 20, 2026, 10:16 UTC

   Between 09:08 - 09:28 UTC, images were not loading in the Intercom inbox. Apologies for the disruption.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Intercom's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

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How often does Intercom have incidents?

Intercom reported 9 incidents in the last 90 days, 3 of them major or critical. A typical incident lasted 24 min. See Intercom's uptime and incident history