Major impactResolvedCollaboration

Jira outage: Login / Signup with Microsoft not working

Jira reported this major-impact incident on its official status page on Sep 28, 2020, 23:39 UTC. It was resolved after 1h 24m.

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Sep 28, 2020, 23:39 UTC
started
Sep 29, 2020, 01:03 UTC
resolved
1h 24m
duration
Major
impact

Affected components

  • Test
  1. resolvedSep 29, 2020, 01:03 UTC

    Between 2020-09-28 21:32 UTC to 2020-09-29 00:09 UTC, we experienced a degradation in functionality for users attempting to authenticate using Microsoft. This affected Confluence, Jira Core, Jira Service Desk, Jira Software, Opsgenie, Atlassian Developer, Trello, and Atlassian Bitbucket. The issue has been resolved and the service is operating normally.

  2. identifiedSep 28, 2020, 23:39 UTC

    We are investigating reports of intermittent errors for some Atlassian, Confluence, Jira Core, Jira Service Desk, Jira Software, Opsgenie, Atlassian Developer, Trello, and Atlassian Bitbucket Cloud customers. We will provide more details once we identify the root cause.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Jira's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

How often does Jira have incidents?

Jira reported 0 incidents in the last 90 days. See Jira's uptime and incident history

Jira outage on Sep 28, 2020: Login / Signup with Microsoft not working · APIStatus.watch