Critical impactResolvedCollaboration

Jira outage: Atlassian Cloud users experiencing outages

Jira reported this critical-impact incident on its official status page on May 14, 2019, 08:57 UTC. It was resolved after 2h 7m.

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May 14, 2019, 08:57 UTC
started
May 14, 2019, 11:04 UTC
resolved
2h 7m
duration
Critical
impact

Timeline

updates from Jira's status page ↗
  1. resolvedMay 14, 2019, 11:04 UTC

    We have identified the service that caused a high load on the server. We have deployed a couple of changes to mitigate the situation. The services have been recovered and operating normally.

  2. investigatingMay 14, 2019, 09:28 UTC

    We are continuing to investigate this issue.

  3. investigatingMay 14, 2019, 08:57 UTC

    We are investigating an outage that is impacting some Atlassian Cloud customers. We will provide more details within the next hour.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Jira's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

How often does Jira have incidents?

Jira reported 0 incidents in the last 90 days. See Jira's uptime and incident history

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Jira outage on May 14, 2019: Atlassian Cloud users experiencing outages · APIStatus.watch