Linode incident: Connectivity Issue - NL-AMS

Affected components

• NL-AMS (Amsterdam)

1. resolvedMay 13, 2026, 14:37 UTC

   We haven’t observed any additional connectivity issues in our NL-AMS data center, and will now consider this incident resolved. If you continue to experience problems, please <a href="https://cloud.linode.com/support/tickets">open a Support ticket</a> for assistance.

2. monitoringMay 13, 2026, 10:44 UTC

   At this time we have been able to confirm that no customers should be impacted by the issues affecting connectivity in our NL-AMS data center. We will be monitoring this to ensure that it remains stable. If you are still experiencing issues, please <a href="https://cloud.linode.com/support/tickets">open a Support ticket</a> for assistance.

3. investigatingMay 13, 2026, 09:42 UTC

   Our team is investigating an issue affecting connectivity in our NL-AMS data center. During this time, users may experience intermittent connection timeouts and errors for all services deployed in this data center. We will share additional updates as we have more information.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Linode's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Confluent Cloud: Elevated error rates and latency on produce and consume operations on AWS us-east-1 AZ4Major · May 8, 2026, 01:14 UTC
• OVHcloud: [GRA][Compute - Instance] - Incident NotificationMajor · May 13, 2026, 09:44 UTC
• Anthropic: Claude.ai is experiencing elevated error ratesMajor · May 13, 2026, 11:25 UTC
• Anthropic: Claude.ai is experiencing elevated error ratesMajor · May 13, 2026, 12:21 UTC
• Intercom: Investigating: Compromised version of intercom-client npm package and intercom-phpMinor · Apr 30, 2026, 16:58 UTC
• Twilio: SMS Delivery Failures from a Subset of Twilio Short Codes to Google Voice United StatesMinor · May 4, 2026, 20:40 UTC
• Shippo: Royal Mail InterSoft Tracking Degradation (Third-Party Issue)Minor · May 4, 2026, 20:48 UTC
• Twilio: SMS Delivery Delays from Twilio to Multiple Networks in Multiple Countries in EuropeMinor · May 7, 2026, 08:07 UTC
• Twilio: Voice Call Audio Quality Degradation between a Subset of Twilio United States Phone Numbers and T-Mobile in United StatesMinor · May 11, 2026, 16:04 UTC
• Twilio: Customer Low Balance Notification and Automatic Recharge of Balance Is Not WorkingMinor · May 12, 2026, 17:09 UTC

How often does Linode have incidents?

Linode reported 10 incidents in the last 90 days. A typical incident lasted 2h 15m. See Linode's uptime and incident history