Linode reported this minor-impact incident on its official status page on Apr 28, 2026, 17:17 UTC. It was resolved after 5d 10h.
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At approximately 3:30 UTC on April 28, 2026, we experienced a router failure in our Chennai data center, which, when paired with a separate network hardware component temporarily operating at a reduced capacity, resulted in intermittent delays or timeouts for Compute customers accessing Linodes and other resources in the Chennai \(MAA\) region during peak traffic hours \(~09:00UTC - 18:00UTC\) on April 28, 2026. At 11:40UTC on April 29, 2026, we unthrottled the constrained network component, resulting in enough regional capacity to effectively mitigate the risk for reoccurrence of customer impact during peak regional traffic hours going forward. At 12:11 UTC on May 2, 2026, we successfully replaced the degraded router and brought the new router online, restoring full capacity to the region. We will work with our hardware vendor partner to understand the failure mode of the router and ensure any potential preventative actions are noted and taken proactively. This summary provides an
The network component has been replaced. The incident is now resolved.
We were able to identify a solution which resulted in additional capacity for the Chennai, IN region and did not experience any degradation over the peak hours on April 29, 2026, we anticipate this to be the case going forward, but will continue providing updates until we successfully replace the impacted network component. The replacement of the network component has been briefly delayed. We are working quickly to implement a fix, and we will provide an update as soon as the solution is in place.
Our team has identified the issue affecting connectivity in our Chennai (IN-MAA) data center as a degraded network component and are working to expedite replacement as quickly as possible. At this time there is no customer impact, but due to lessened capacity as a result of this hardware degradation, we do expect intermittent delays or timeouts during peak traffic hours in the Chennai (IN-MAA) region. The current ETA for replacing this hardware is end of day on April 29, 2026. We are working quickly to implement a fix, and we will provide an update as soon as the solution is in place.
Our team is investigating an emerging service issue affecting the network and connectivity in our Chennai (IN-MAA) data center. Customers may see intermittent delays and timeouts during peak traffic hours in the region. If you are seeing impact that may be related, please <a href="https://cloud.linode.com/support/tickets?dialogOpen=true">open a Support Ticket</a>.
Our 5-minute checks didn't record a change in Linode's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.
Overlapping incidents aren't necessarily related.
Linode reported 10 incidents in the last 90 days. A typical incident lasted 2h 15m. See Linode's uptime and incident history