LiveKit incident: Elevated connection failures in Japan

Affected components

• Japan - Real Time Communication

1. resolvedJul 7, 2026, 10:30 UTC

   Users connecting to our Japan region experienced elevated connection failures between approximately 18:18 and 18:43 UTC, caused by a network disruption affecting connectivity between our Tokyo data centres. Connectivity was restored by 18:43 UTC. Update (July 7): After the initial recovery, one replacement media server in Tokyo came online serving only IPv6. From approximately 22:00 UTC on July 6, connections routed to this server failed for clients on networks without IPv6 connectivity. The server was removed from service at 10:30 UTC on July 7, and connection success rates in Japan have returned to normal.

2. investigatingJul 6, 2026, 18:40 UTC

   We are currently investigating increased connection failures affecting our Japan region beginning at 18:18 UTC.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in LiveKit's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Linode: Service Issue - ACLP MetricsMinor · Jun 26, 2026, 17:35 UTC

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