LiveKit outage: Partial data outage on LiveKit Cloud Dashboard

Affected components

• Cloud Dashboard (cloud.livekit.io)

1. resolvedMay 26, 2026, 21:32 UTC

   All missing data has now been backfilled and the incident is resolved.

2. monitoringMay 26, 2026, 20:13 UTC

   A fix has been implemented and we are seeing no more data outage for newly created sessions. We are monitoring the fix and are currently working on backfilling the missing data.

3. identifiedMay 26, 2026, 19:53 UTC

   We have identified an issue causing partial data unavailability in LiveKit Cloud Dashboard: - For some users, Agent Observability is temporarily unavailable for some sessions. - Some sessions in the 24-hour filter are showing as Active even though they have ended. A fix has been identified and we are backfilling the missing data.

4. investigatingMay 26, 2026, 19:22 UTC

   We are investigating reports of Agent Observability not accessible for some sessions.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in LiveKit's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Inngest: Issues connecting to data store for events/runs/metrics pagesMajor · May 26, 2026, 09:26 UTC
• ReadMe: Slow performance across customer hubsMajor · May 26, 2026, 17:41 UTC
• Clerk: Elevated 500 rates on API responsesMajor · May 26, 2026, 21:19 UTC
• Inngest: Downstream provider causing dashboard loading errorsMajor · May 26, 2026, 21:31 UTC
• Linode: [Fragnesia] Linux Privilege Escalation VulnerabilityMinor · May 13, 2026, 21:02 UTC
• Akamai: Reporting Issues affecting URL Traffic and URL Responses reportsMinor · May 19, 2026, 10:13 UTC

How often does LiveKit have incidents?

LiveKit reported 18 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 1h 31m. See LiveKit's uptime and incident history