LogRocket incident: Ingestion and slow search results

Affected components

• Dashboard
• Issues
• Metrics
• Streaming Data Export

1. resolvedAug 10, 2023, 01:13 UTC

   This incident has been resolved.

2. monitoringAug 10, 2023, 00:32 UTC

   We are continuing to monitor for any further issues.

3. monitoringAug 9, 2023, 23:21 UTC

   System performance has been restored. We are continuing to monitor as we work through the remaining backlog of events to process.

4. identifiedAug 9, 2023, 20:45 UTC

   Our vendor has identified a root cause and we are working to restore the search database to full performance.

5. investigatingAug 9, 2023, 17:07 UTC

   We are continuing to investigate this issue.

6. investigatingAug 9, 2023, 14:09 UTC

   We are investigating an issue with one of our search databases. Ingestion into this system is currently delayed, and loading data on the dashboard may be slow or timeout. Session Data collection is not impacted.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in LogRocket's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

How often does LogRocket have incidents?

LogRocket reported 0 incidents in the last 90 days. See LogRocket's uptime and incident history