Mailgun incident: Route delays in EU Region

Affected components

• Inbound email processing

1. resolvedSep 14, 2026, 10:13 UTC

   This incident has been resolved.

2. monitoringSep 14, 2026, 09:55 UTC

   A fix has been implemented and we are monitoring the results.

3. investigatingSep 14, 2026, 09:15 UTC

   We are currently investigating this issue.

What APIStatus.watch saw

• Sep 14, 2026, 09:20 UTCoperational → degraded
• Sep 14, 2026, 10:15 UTCdegraded → operational

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Elasticsearch: Replication bug causing slow recoveriesMajor · Sep 1, 2026, 08:16 UTC
• MongoDB Atlas: Impaired Cluster operations in AWS me-central-1 and AWS me-south-1Major · Sep 3, 2026, 16:44 UTC
• Elasticsearch: Elastic Agent enrollment/check-in failures on 9.5.3 (and 9.4.6) with Fleet remote Elasticsearch outputMajor · Sep 9, 2026, 20:44 UTC
• Anthropic: Degraded functionality for Claude Cowork on WindowsMajor · Sep 10, 2026, 15:54 UTC
• Twilio: Voice Call Failures from a Subset of Twilio Phone Numbers to Hong KongMinor · Sep 12, 2026, 00:16 UTC

How often does Mailgun have incidents?

Mailgun reported 10 incidents in the last 90 days, 5 of them major or critical. A typical incident lasted 1h 17m. See Mailgun's uptime and incident history