Mailgun incident: Event Log Delays in US Region

Affected components

• Events & Logs

1. resolvedAug 31, 2026, 22:01 UTC

   Event queues have caught up and events are processing normally.

2. identifiedAug 31, 2026, 21:28 UTC

   The event processing backlog is steadily decreasing, and we’re continuing to monitor the recovery. We expect all delays to be resolved within the hour.

3. identifiedAug 31, 2026, 20:43 UTC

   The event processing backlog is steadily decreasing, and we’re continuing to monitor the recovery.

4. identifiedAug 31, 2026, 20:13 UTC

   The event processing backlog is steadily decreasing, and we’re continuing to monitor the recovery. We expect all delays to be resolved in the next 2 hours.

5. identifiedAug 31, 2026, 19:38 UTC

   The event processing backlog is steadily decreasing, and we’re continuing to monitor the recovery.

6. identifiedAug 31, 2026, 18:59 UTC

   The delays in event processing are reducing. We expect all delays to be resolved in the next 3 hours.

7. identifiedAug 31, 2026, 17:56 UTC

   We are putting a fix in place for this issue. There is significant backlogs of event logs to process. We update the expected time of resolution when available.

8. identifiedAug 31, 2026, 17:05 UTC

   We are continuing to work on a fix for this issue.

9. identifiedAug 31, 2026, 16:24 UTC

   We are continuing to work on a fix for this issue.

10. identifiedAug 31, 2026, 15:29 UTC

    We are continuing to work on a fix for this issue.

11. identifiedAug 31, 2026, 14:47 UTC

    We are currently experiencing delays in event log processing in our US region.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Mailgun's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Snowflake: INC20000188Critical · Aug 31, 2026, 17:20 UTC
• Supabase: Increased response times for requestsMajor · Aug 27, 2026, 17:20 UTC
• Miro: Intermittent Issues with User Registration and LoginMajor · Aug 31, 2026, 14:31 UTC
• Render: Service instability in SingaporeMajor · Aug 31, 2026, 15:47 UTC
• Supabase: Project Creation FailuresMajor · Aug 31, 2026, 16:28 UTC
• OVHcloud: [GRA5/GRA7/GRA9/GRA11][Compute - Instance] - Compute Instance Incident NotificationMajor · Aug 31, 2026, 17:09 UTC
• OVHcloud: [EU-SOUTH-MIL][Containers & Orchestration] - Managed Private Registry incident notificationMinor · Aug 26, 2026, 15:00 UTC
• Snowflake: INC20000150Minor · Aug 28, 2026, 00:07 UTC
• Shippo: Elevated error rate on DHL Express label generationMinor · Aug 28, 2026, 19:39 UTC
• Snyk: Partial Broker Service DegradationMinor · Aug 30, 2026, 14:32 UTC

How often does Mailgun have incidents?

Mailgun reported 10 incidents in the last 90 days, 5 of them major or critical. A typical incident lasted 1h 17m. See Mailgun's uptime and incident history