Minor impactResolvedCommunication

Mailgun incident: Delayed Logs in EU Region

Mailgun reported this minor-impact incident on its official status page on Nov 28, 2025, 08:28 UTC. It was resolved after 10h 46m.

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Nov 28, 2025, 08:28 UTC
started
Nov 28, 2025, 19:14 UTC
resolved
10h 46m
duration
Minor
impact

Affected components

  • Events & Logs
  1. resolvedNov 28, 2025, 19:14 UTC

    All systems are operating normally.

  2. monitoringNov 28, 2025, 18:54 UTC

    Events are processing normally without delay. We will continue to monitor the performance of the logging system.

  3. monitoringNov 28, 2025, 18:26 UTC

    Logs are currently delayed by 20 minutes due to elevated sending volumes. Outbound sending, inbound messages, and webhooks are not impacted.

  4. monitoringNov 28, 2025, 17:56 UTC

    Logs are currently delayed by 15 minutes due to elevated sending volumes.

  5. monitoringNov 28, 2025, 17:19 UTC

    Events are processing normally, we continue to monitor as we see elevated send volumes.

  6. monitoringNov 28, 2025, 16:32 UTC

    Events are processing normally, we continue to monitor as we see elevated send volumes.

  7. monitoringNov 28, 2025, 15:45 UTC

    Event processing has caught up and delays have resolved. We continue to monitor all operations.

  8. identifiedNov 28, 2025, 15:34 UTC

    We continue to see logging event delays of up to 5 minutes.

  9. identifiedNov 28, 2025, 15:19 UTC

    We continue to see logging event delays of up to 10 minutes.

  10. identifiedNov 28, 2025, 15:09 UTC

    We continue to see logging event delays of up to 20 minutes.

  11. identifiedNov 28, 2025, 14:59 UTC

    We continue to see logging event delays of up to 30 minutes.

  12. identifiedNov 28, 2025, 14:50 UTC

    We continue to see logging event delays of up to 35 minutes.

  13. identifiedNov 28, 2025, 14:40 UTC

    We continue to see logging event delays of up to 45 minutes.

  14. identifiedNov 28, 2025, 14:32 UTC

    We continue to see logging event delays of up to 50 minutes.

  15. identifiedNov 28, 2025, 14:27 UTC

    We continue to see logging event delays of up to 55 minutes.

  16. identifiedNov 28, 2025, 13:55 UTC

    We continue to see logging event delays of up to 60 minutes.

  17. identifiedNov 28, 2025, 13:30 UTC

    We continue to see logging event delays of up to 60 minutes.

  18. identifiedNov 28, 2025, 13:04 UTC

    We continue to see logging event delays of up to 60 minutes.

  19. identifiedNov 28, 2025, 12:44 UTC

    We continue to see logging event delays of up to 60 minutes.

  20. identifiedNov 28, 2025, 12:19 UTC

    We continue to see logging event delays of up to 60 minutes.

  21. identifiedNov 28, 2025, 11:50 UTC

    We continue to see logging event delays of up to 60 minutes.

  22. identifiedNov 28, 2025, 11:13 UTC

    We continue to see logging event delays of up to 55 minutes.

  23. identifiedNov 28, 2025, 10:45 UTC

    We continue to see logging event delays of up to 50 minutes.

  24. identifiedNov 28, 2025, 10:21 UTC

    We continue to see logging event delays of up to 40 minutes.

  25. identifiedNov 28, 2025, 10:04 UTC

    We continue to see logging event delays of up to 40 minutes.

  26. identifiedNov 28, 2025, 09:32 UTC

    We continue to see logging event delays of up to 40 minutes.

  27. identifiedNov 28, 2025, 09:08 UTC

    We continue to see logging event delays of up to 30 minutes.

  28. identifiedNov 28, 2025, 08:55 UTC

    We continue to see logging event delays of up to 25 minutes.

  29. identifiedNov 28, 2025, 08:28 UTC

    We're currently seeing delayed logging events in the EU region with up to a 15-minute delay.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Mailgun's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does Mailgun have incidents?

Mailgun reported 10 incidents in the last 90 days, 5 of them major or critical. A typical incident lasted 1h 17m. See Mailgun's uptime and incident history

Mailgun incident on Nov 28, 2025: Delayed Logs in EU Region · APIStatus.watch