Mailgun incident: Delayed Message Processing in US

Affected components

• Outbound Delivery

1. resolvedOct 24, 2025, 15:58 UTC

   This incident has been resolved.

2. monitoringOct 24, 2025, 15:40 UTC

   Operations are back to normal and queues are cleared. We'll continue to monitor.

3. monitoringOct 24, 2025, 14:47 UTC

   Queues are being worked through, we continue to monitor resolution.

4. monitoringOct 24, 2025, 14:14 UTC

   We have identified processing delays for some messages in our US region. A fix has been deployed and we are monitoring the recovery.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Mailgun's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

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How often does Mailgun have incidents?

Mailgun reported 10 incidents in the last 90 days, 5 of them major or critical. A typical incident lasted 1h 17m. See Mailgun's uptime and incident history